Hat Help & Frequently Asked Questions
Find your style. Get the details.
How do I choose the right fit?
Check the individual listing for closure and fit information. Crown shape and panel layout affect how a hat feels. If you need a measurement or a specific crown profile, email us before ordering.
Where can I find shipping and return details?
Review our shipping policy and return policy before checkout. For a delivery deadline or a product-specific question, contact us before ordering.
Can I request a school, college or hometown design?
Yes. Send a request with the school or community name, city, county, colors and preferred hat style. New designs require production and artwork approval.
Are all schools in the finder available to buy?
No. Entries marked in development are collection requests under consideration. A school listing does not establish affiliation or endorsement.
How should I care for my hat?
Follow the care instructions supplied with your specific hat. Ask us before machine washing or applying heat, especially for decorated hats.
How do I get help with an order?
Email localhats.us@gmail.com with your order number and question. For a damaged or incorrect item, include photos so we can review it.